A product key can be returned to receive a refund in two cases:
- Before the product code is viewed (not displayed).
- If there’s an issue with the product code itself (it is either invalid or previously used).
If you want a refund for a not-displayed key , Please start a Ticket.
If you face an issue with your purchased key, contact our Customer Support Team.
I have already displayed the key, and I want to return it
In case you changed your mind only after viewing the key, and you want to return the product key to get a refund, then that is unfortunately not possible. We are a digital key marketplace, not a platform, and the seller of your product is not a direct publisher of the key, thus, they do not have any technical means to revoke or deactivate a viewed key.